Customer Testimonials

We have received many great responses from customers over the years. Recently, we thought why not post some of them as they come in? Well, here’s a start! Please glance over some of the testimonials listed here and if you would like, we encourage you to leave one of your own. Your feedback is very important to us. After all, you are the ones that make it all possible!

April 2013

Hi, my name is allan, I live in SCOTLAND, I came across "Gorge Fly Shop" by accident, I don"t do fly fishing, i do Course fishing, ie, float, & feeder fishing, I was searching for a centrepin reel, when i came across the company on ebay, So i made contact, asked a few questions, and met Lyndsey, I have bought tackle from all over the U,K, but this company,s customer service is second to none, Lyndsey was top class, helping me out with my purchase, shipping costs, etc, shopping was a delight. Travis, Lyndsey, and the team, have been going for 21yrs now, I,m not surprised, if they continue to give the same level of customer service, then they will continue for many years to come. Lyndsey has become a far away friend, always willing to answer any questions. I have now placed 3 orders, "I wish the shop was in Scotland," I am very happy to highly recommend Travis, Lyndsey, and the team at the Gorge Fly Shop,

P,S, the Raven Matrix centrepin reel, is top class, many thanks,

March 2013

To,

Travis and all Staff Members.

I have just received my order in the mail, all intact. I now have to
find some time away from guiding to go fishing, and put the Rio Scandi
versitip into action. This will be in a few weeks when I head into New
South Wales and North East Victoria's high country to fish two of our
larger tail race rivers.

All going well I can send a positive report on my new lines performance.

I would now like to thank Mike Duffy for his advice regarding line
weight that should best suit my Sage switch rod, and all staff for
dispatching my order quickly.

Thanking You. David. Allure Trout Flies & Frames.

Hi Lyndsey,

Thank you for your prompt reply.

I must have deleted the message I composed when I placed my order, no problems!

Thanks once again for a wonderful service, you really put other online shops to shame.

Best regards,
John

February 2013

Simms Vertical Mesh Vest

Apart from the awesome service from GFS, the Simms Vertical Mesh Vest was great! Very good pocket layout, great mesh (for hot summer days!), superb cushioned collar that really helps when the vest is loaded up with all the 'essentials' and great colour to blend in with the bush! Top bit of kit, I would highly recommend it!

Luke from Australia

January 2013

Congratulations to Travis, Lyndsey and their team at the Gorge Fly Shop,you guys are terrific, service and customer satisfaction are first class, keep up the good work, as an international customer from Tasmania you guys make it all so easy thanks again
Fred B.

December 2012

Just got the order I placed yesterday. Thanks for the great service. Love my new gear!

John A. (facebook friend)

Scott W. (facebook friend - check out the photo on facebook)

July 2012

Fishpond Gore Range Teck Pack

A very nice vest. The service is very well and nice. I like to order more when I need something more Thank You all! Kind regards Robbert

Amazing Service

I ordered this rod on Sunday and it was on my door step on Wednesday with standard shipping. This rod is the best I have ever cast, can't wait tell I am as good as the rod.

Thomas Hart

June 2012

Hi Travis

Just a quick one I just made another order with you

Im greatfull for all the great service you and your staff give me every time I get gear from you

Im not sure how many items I have got of you ( lost count ) But keep up the great work

Thanks once again

Anthony M. ( Australia )

May 2012

"Excellent service: I live in Tasmania, Australia and this is the second product I have bought from Gorge Fly Shop Online Store. The service has been excellent in both cases and the products have been as described and arrive in good order. I have yet to use this Rio line but expect it will live up to the product's reputation. David Houghton"

April 2012

"I purchased a G.Loomis fly rod & 2 Lamson fly reels from the Gorge Fly Shop via the internet. I would like to thank you for the sound advise and the efficient way my order was handled. The free flylines I received with the order were placed on the reels and spare spools for me, what superb service. I am really happy with the rod & reels and to top it off it arrived 5 days from dispatch to the Middle East excellent service guy's well done.

Best regards
John C"

March 2012

Simms Guide Fleece Top

"Great top, excellent customer service: Excellent quality product, fits true to size. Customer service provided was stellar! Quick personal service. Will definitely use again." - Carrie C.

"Hi Lyndsey, My order arrived this afternoon! Thank for you the great experience, you made it so easy and I know my husband will love his birthday present! I was going to order them off Amazon but I remembered Gorge Fly Shop as my husband occasionally stops in as we pass through town. I love supporting local businesses and we love Hood River! We will actually be staying overnight in a few months and I’m sure we will be stopping by the store during our visit.

Thank you again,
Melissa"

February 2012

"The Hardy Ulralite 4000 CC reel that I ordered from you and that you had dropped shipped from Hardy USA arrived today and I am very satisfied. The H2O is alittle too "thick" to fish around here yet but I tried it out in the front yard between snow flakes on one of my old Scott "G" series rods and it worked very well. I landed our "lab" in short order. Seriously, thanks much for your time and effort. Russ B"

"Recently I have purchased 2 fly reels from your shop via the internet. I would like to congratulate your shop staff on the speedy and efficient way that these orders were handled- from the first email back to me stating that the order was received to the final one tellin me of the order dispatch. I was kept in the loop all the time- Great!. I also note the modest amount 0f the packaging charge (in stark contrast to many of your competitors) -I sense that there is a substantial goodwill subsidy supporting this charge. Very happy with my dealings with you and you can be sure that I will tell my flyfishing mates about your shop. Best Regards David L."

Sage Fly Reel:

"Your service at organising and delivering the reel was sensational. Arrived in perfect condition with a 1 week turn around to Australia. Cheers - Darren C."

G. Loomis NRX-G Saltwater 9' 8 Weight Fly Rod

"Beautiful rod: Love this rod. I purchased the rod for a bonefishing trip to Belize and for wiper fishing. I've have lawn cast only but I can tell that it is an absolute cannon. Great service once again from The Gorge flyshop." - Michael M.

"Congratulations Travis, Lyndsey, Maddie and Austin. You deserve every bit of success that has come your way. I love how you guys treat customers more like friends and family than like a "sale". Wishing you another 20 years of growing success. It's a testament to you and your employees that despite a difficult economy, you have flourished and made so many friends. I feel blessed to be counted amongst them. Looking forward to more good times ahead." - Charles C.

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